Keeran Hardware

Privacy Policy

Our website security is unmatched anywhere on the Internet. Your name, your personal information and especially your credit card number are NEVER stored on the Internet with our system. Once you type your information, it is sent instantly, encrypted, directly to our order processing system, which is on a server separate from the internet. We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information. These include online ordering, order status, catalog request and sweepstakes forms. This is done to protect you from unauthorized use of the information you are sending to our server.

Privacy Policy Statement

This is the privacy policy for all web sites operated by Keeran.

Contact Information

Our postal address is:

Keeran Hardware
Attn: Privacy Policy
751 Scotia Place II
10060 Jasper Avenue
Edmonton, AB
Canada, T5J 3R8

You can e-mail us or reach us by telephone at 866-913-4222.

We will never share your email address , phone number or credit card information with any unrelated third party except as necessary to fulfill transactions that you initiate.

If you have any questions or concerns about our Privacy Policy, please call us toll-free at 866-913-4222 or e-mail us at privacy@keeranhardware.com

By visiting the KeeranHardware website you agree to accept the practices described in this Privacy Policy.

Changes to this Privacy Policy, Conditions of Use and Notices:

This Privacy Policy and our Terms of Use will change over time and the use of information which we gather now is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made. This privacy notice was most recently changed on August 9, 2006. If you visit our web site your visit and any dispute over privacy is subject to this Notice and our Legal Notices, including the application of the laws of Canada.

Children

Keeran Hardware does not sell products to persons under the age of 18. If you are under the age of 18, you are required seek the approval of your parent or guardian to purchase products from this site.

Personal Information Collected by Keeran Hardware

Keeran Hardware uses information that we collect from our visitors to personalize and improve your visit. We gather the following types of information:

Information you give us:
Keeran Hardware collects any information which you enter on our web site. This information is normally provided when you search, buy, participate in a contest, sweepstakes or on-line survey, or when you communicate with any of our departments such as customer service, sales or technical services through our web site, telephone, mail or fax. You also provide information when you establish an account with us. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information, e-mail addresses, and financial information. In some instances, we ask you for other people’s names and email addresses for the sole purpose of fulfilling your specific request to email certain specific information as part of our “email a friend” feature.
Automatic information collected by Keeran Hardware:
We (or agents on our behalf) collect anonymous information from visits to our sites through the use of “Web Beacons.” Web Beacons are simply web page elements which may employ cookie technology that enable us to record anonymous data about visits to or transactions made on our web site. This anonymous information is sometimes known as “clickstream data.” We may use this data to analyze trends and statistics to improve your online experience, or customer service. No personal data is collected through the use of Web Beacons on our sites. Through the use of cookies, we may also collect and analyze the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; and the URLs which lead you to and around our Web site including the date and time. Your browser allows you to reject cookies and software is available from third parties which will allow you to visit our Web site without providing this information. You are welcomed at our Web site if you use this software but we will not be able to offer you our personalized services and we will be unable to accept any online orders from you.
Orders:
If you place an order we use a secure order form which requires you to provide contact, billing, and financial information. This information is transmitted to your credit card company to authorize your purchase. At certain times we may offer financing options with or without third party participation. If you use a financing option, information provided by you (such as your address, birth date, social security number, and credit card number) may be used to request a credit report from third parties or may be sent to a third party for processing. You will always be informed of this at the time you select any available financing option. All information obtained from you in the course of transacting orders is used for the purpose of fulfilling your order in a timely manner and for communicating the status of your order with you. Additionally, upon placing an order, you will begin receiving Keeran Systems email promotional flyer unless you opt-out by calling us at 866-913-4222.
Email Promotional Flyer Subscription:
If you request an email promotional flyer subscription, we will send you an email confirming your request. This confirmation process allows you to unsubscribe if you changed your mind and decided not to join the list. Furthermore, the confirmation email will alert you if someone else had entered your email address into our email promotional flyer. In order to make our emails more relevant and useful to you, our servers may receive a confirmation when you open email from Keeran Hardware.

Sharing of Information with third-parties

Independent Contractors:
We may employ other companies or individuals to provide certain services to us such as analyzing customer lists and data, providing marketing assistance, or consulting services. These third parties will have access to the information needed to perform their functions but cannot use that information for any other purpose. Any third parties who use our data will be fully bound by this privacy policy. In no event will the data being used by any unrelated third party include your email address.
Orders:
We will never share any telephone number(s), e-mail addresses, or credit card information which you have given us with any marketing partner(s) or any unrelated third party.
Aggregate information:
We provide aggregate information to some of our business partners. This information does not allow them to identify you individually in any way.
Credit card companies and shippers:
When you buy something from us we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as UPS, Federal Express and Canada Post to deliver your purchase. There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling your order.
Link to Third Party Site:
Our Web site contains certain links to third party sites, such as our vendors. Keeran Hardware is not responsible or liable for the privacy practices or content found on these sites. We suggest that you check the Privacy Policy of each site you visit.
Information about Third Parties:
Keeran Hardware maintains relationships with other websites that operate as its affiliates, however, Keeran Hardware has not control over their activities. Keeran Hardware will immediately cease doing business with any affiliate that abuses the terms of the affiliate agreement. This includes, but is not limited to: spam, trademark infringement, predatory means of attracting visitors, or unlawful activities.
Law Enforcement and Protection of Users:
We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of us and our users, or when we believe it is needed for fraud protection and/ or credit risk reduction.
Business Transfer:
Keeran Hardware is a privately owned company and it is our intent is to continue operating as a private company for many years to come. However, in the unlikely event that Keeran Hardware is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any customer information owned or under the control of Keeran Hardware may be one of the transferred assets.

Security:

We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information, including online ordering, order status, catalog request and most contest forms. Your name, your personal information and especially your credit card number are safely stored in our proprietary systems behind our firewall. Once you type your personal information, it is sent instantly, encrypted, directly to our order processing system which is on a server separate from our internet server. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.

SSL Data Encryption

Our Keeran Hardware website is registered with site identification authorities to enable your browser to confirm our security identity before any transmission is sent. With this technology, the identity of our site is automatically confirmed behind the scenes prior to the transmission of any customer information requested to complete an online order and ensures that your data reaches your intended target or your browser notifies you (prior to your sending any personal information) that the potential receiving site looks suspicious and should be avoided. Security Guarantee If you are using a security-enabled browser (such as Microsoft Internet Explorer version 2.1 or greater, or Netscape Navigator version 2.0 or greater), the information you send us regarding your purchase is encrypted, making it extremely difficult to read even if it is wrongly intercepted. At Keeran Hardware, we utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of: potentially sensitive information such as your name and address and other critically sensitive information like your credit card number. Standing behind our security technology, we also provide our Website Security Guarantee, further ensuring that you are protected every time you buy online with us. For more details, take a look at this guarantee.